Getting in a targeted messaging headset…

Many businesses see the biggest advantage of social media as simply reaching more people. Is it true?

Well, yes, you do reach more people, but if you don’t also adapt your messaging for these people, you end up with what Seth Godin calls a ‘meatball sundae’: an unfortunate mixing of two good ideas.

In the days of mass media you would do one television or print ad for everyone. People were considered as mass markets – and your messaging was ‘one size fits all’.

The biggest impact social media has had for businesses, is that it has split mass markets into lots of niches.

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The fundamentals of B2B Marketing…

I’m often being asked by friends why I dedicate so much time to writing my blog, maintaining my Linkedin profile, getting Twitter contacts, crafting presentations to publish on the web, commenting on people’s blogs et al.

This video answers all these questions:

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Their skills versus your needs…

In my previous blog post I talked about the difference between Online publicity and Online PR. I argued it had to do with the difference between making noise and building relationships.

Of course both can help to drive business. The same goes for advertising. Some need it, some don’t. Some need a little, some need a lot. It really depends on your business objectives and the product or service you are selling.

Choosing an online agency to help you meet your business objectives can be quite a difficult task. First, there are simply so many agencies offering so many different disciplines all claiming to be online ‘experts’. Second, on the web the lines between marketing and PR have blurred.

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Social media and direct revenue…

Hmmm. Still talking about Dell. And this time it sounds like a Harry Potter title. The only difference is that this actually happened!

The company that initially got engaged in social media to repair the Dell Hell reputation damage, has now produced $1 million in revenue directly through Twitter! Dell’s Twitter followers receive messages when discounted products become available in the company’s Home Outlet Store.

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